Privacy Policy for SeniorShieldCA

Effective Date: January 1, 2025
SeniorShieldCA (“we,” “our,” or “us”) is committed to protecting the personal information of visitors and policyholders. This Privacy Policy explains how SeniorShieldCA collects, uses, shares, and safeguards personal data when you access seniorshieldca.com and related services.

1. Information We Collect

We collect information you provide directly, such as your name, date of birth, mailing address, email, and phone number when you inquire about coverage or submit forms. We may also gather details you share during support calls or in correspondence. In addition, we automatically collect technical data through your browser, including IP address, device type, and pages visited on our site.

2. Use of Information

Your personal data is used to:

• Process inquiries and requests for senior protection and insurance products;
• Communicate important updates, reminders, and service notices;
• Improve site functionality and user experience;
• Maintain internal records and meet regulatory requirements.

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

• Authorized service providers assisting in policy administration;
• Regulatory authorities when required by law;
• Our affiliates for the purposes outlined in this policy.

4. Data Security

SeniorShieldCA employs administrative, physical, and technical measures to protect your personal data against unauthorized access, alteration, or disclosure. Access to personal information is limited to employees and partners who require it to carry out their duties.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described or to comply with legal obligations. When no longer required, we securely delete or anonymize the data.

6. GDPR Compliance

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Right of access: Obtain confirmation of processing and a copy of your data.
• Right to rectification: Request correction of inaccurate personal information.
• Right to erasure: Ask us to delete data when it is no longer necessary.
• Right to restrict processing: Limit how your data is used in certain cases.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Challenge our data use based on legitimate interests.
• Right to withdraw consent: For data processed based on consent, you may withdraw at any time.

To exercise these rights, please contact us using the information below.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance site performance and gather analytics. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though some features may be limited.

• Essential cookies: Enable core functionality such as navigation and secure areas.
• Performance cookies: Collect anonymous information on site usage to help us improve.
• Third-party cookies: Provided by analytics partners to understand site traffic patterns.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we have inadvertently collected personal information from someone under 18, we will take steps to delete such data promptly.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The effective date will be revised at the top of this page. We encourage you to review this policy periodically.

10. Contact Information

If you have questions or wish to exercise your rights, please reach out to us:

SeniorShieldCA
100 Queens Park, Toronto, ON M5S 2C6, Canada
Phone: +14169002872
Business ID: 222376539
Contact Us